FAQs

Payments and Security

Q: What payment methods do you accept?

A: We accept online payment debit/credit cards, and Cash on delivery.

Q: Is my payment information secure?

A: Yes, we use paymob gateway to process payments. Your payment information is encrypted and securely transmitted.

Q: How do I care for my garments?

A: Please refer to the care label on each garment for specific care instructions.

Q: Do you offer customization options?

A: Unfortunately, We currently do not offer customization options.

Q: How can I contact customer service?

A: You can contact our customer service team by [email address, or direct messages over instagram].

Q: What are your store hours?

A: You can utilize our online website 24/7.

Q: Do you have a physical store?

A: Not currently.